G77 Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who visit the g77 website and to all adult members who register an account on the platform. The g77 platform is intended exclusively for adults aged 18 years and above. If you are under 18, you must not register an account or provide any personal information to g77.

The primary audience for the g77 platform is adult members based in Bangladesh. If you are accessing the platform from outside Bangladesh, this policy still applies to the personal information you provide when using the platform.

By registering an account on g77, you confirm that you are an adult aged 18 or above and that you consent to the collection and use of your personal information as described in this policy.

2. What Information We Collect

G77 collects personal information from members at the point of registration and during ongoing use of the platform. The categories of information collected are described in the table below.

G77 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to a responsible gaming assessment and the member has provided it voluntarily.

3. Why We Collect Your Information

G77 collects personal information for specific, legitimate purposes related to the operation of the platform and the management of member accounts. The main purposes are as follows:

• Account registration and verification: To confirm that members are adults aged 18 or above and to verify the identity of members as required for account management and payment processing.
• Platform operation: To enable members to log in, place wagers, make deposits and withdrawals, and use all features of the g77 platform.
• Security and fraud prevention: To detect and investigate suspicious activity, protect member accounts from unauthorised access, and prevent fraudulent use of the platform.
• Responsible gaming: To monitor platform activity in a way that supports responsible gaming practices, including identifying patterns of activity that may indicate a member is experiencing difficulty managing their gaming behaviour.
• Customer support: To respond to member enquiries, resolve account issues, and maintain records of support interactions.
• Platform improvement: To analyse how the platform is used in aggregate, in order to identify areas for improvement. This analysis does not involve sharing individual member data with third parties.
• Legal and compliance obligations: To meet any legal or regulatory obligations that apply to the operation of the platform.

G77 does not use member personal information for purposes beyond those listed above without first obtaining the member's consent or as otherwise required by law.

4. How Your Information Is Stored and Protected

G77 takes the security of member personal information seriously. The platform uses industry-standard technical measures to protect data stored on its systems. These measures include encryption of data in transit using TLS, encryption of sensitive data at rest, and access controls that limit which staff members can access personal data.

Member passwords are stored in an encrypted format. G77 staff cannot view your password in plain text. If you forget your password, you will need to use the account recovery process rather than asking support to retrieve it.

While g77 takes reasonable steps to protect member data, no system can guarantee absolute security. Members are encouraged to take their own precautions, including using a strong and unique password for their g77 account and not sharing their login credentials with anyone else.

Member data is stored on servers that are maintained with appropriate physical and logical security controls. Access to production systems is restricted to authorised personnel only.

5. Sharing of Member Information

G77 does not sell member personal information to third parties. Member data is not shared with advertisers, data brokers, or marketing companies.

G77 may share member information with third parties only in the following limited circumstances:

• Payment processors: When a member makes a deposit or requests a withdrawal, the relevant payment information is shared with the payment processor handling the transaction. Payment processors are required to handle this data securely and in accordance with applicable standards.
• Identity verification services: Where g77 uses a third-party service to assist with age or identity verification, the relevant identity documents or data points may be shared with that service for the purpose of completing the verification check.
• Legal obligations: G77 may disclose member information to law enforcement or regulatory authorities where required to do so by applicable law, or in response to a valid legal request.
• Platform service providers: G77 may use third-party service providers to assist with the technical operation of the platform, such as hosting providers. These providers are permitted to access member data only to the extent necessary to perform their services and are required to maintain appropriate data security standards.

In all cases where member data is shared with a third party, g77 takes reasonable steps to ensure that the third party handles the data appropriately and does not use it for purposes beyond those for which it was shared.

6. Cookies and Platform Analytics

The g77 platform uses cookies and similar technologies to support the operation of the site and to improve the member experience. Cookies are small text files stored on your device when you visit the platform.

G77 uses the following categories of cookies:

• Essential cookies: These are required for the platform to function correctly. They include session cookies that keep you logged in during your visit and security cookies that help protect your account. These cookies cannot be disabled without affecting your ability to use the platform.
• Functional cookies: These remember your preferences and settings, such as your preferred language or display options, so that you do not need to re-enter them each time you visit.
• Analytics cookies: These collect anonymised information about how members use the platform, such as which pages are visited most frequently and how long sessions last. This information is used in aggregate to help improve the platform and is not linked to individual member identities.

You can manage cookie settings through your browser. Disabling certain cookies may affect the functionality of the g77 platform. G77 does not use cookies to serve third-party advertising.

7. Member Rights Regarding Personal Data

Adult members of g77 have the following rights in relation to their personal data:

• Right of access: You may request a copy of the personal information that g77 holds about you. Requests will be processed within a reasonable timeframe.
• Right to correction: If any of the personal information g77 holds about you is inaccurate or incomplete, you may request that it be corrected. Some information, such as your date of birth, cannot be changed after verification has been completed.
• Right to deletion: You may request that g77 delete your personal data. This right is subject to certain limitations — for example, g77 may be required to retain certain records for legal or compliance reasons even after an account is closed.
• Right to restrict processing: In certain circumstances, you may request that g77 restrict the processing of your personal data while a query or complaint is being resolved.
• Right to withdraw consent: Where g77 processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

To exercise any of these rights, please contact g77 support using the email address listed in the footer of this page. Please include your registered username and a clear description of your request. G77 will respond within a reasonable timeframe and may need to verify your identity before processing the request.

8. Data Retention

G77 retains member personal data for as long as the member's account is active and for a period after account closure as required by applicable legal and compliance obligations. The specific retention period for different categories of data may vary depending on the nature of the data and the legal basis for retaining it.

As a general guide:

• Account registration and identity verification records are retained for the duration of the account and for a minimum period after closure to meet compliance requirements.
• Transaction records, including deposit and withdrawal history, are retained for a minimum period after the relevant transaction to meet financial record-keeping requirements.
• Support communications are retained for a reasonable period after the relevant interaction is resolved.
• Platform activity logs are retained for a period sufficient to support security monitoring and responsible gaming assessments.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, g77 will delete or anonymise it in a secure manner.

9. Changes to This Privacy Policy

G77 may update this Privacy Policy from time to time to reflect changes in the way the platform operates, changes in applicable law, or improvements to data handling practices. When material changes are made, g77 will notify members by displaying a notice on the platform or by sending a notification to the email address registered to the member's account.

The date of the most recent update is displayed at the top of this page. Members are encouraged to review this policy periodically. Continued use of the g77 platform after an updated Privacy Policy has been communicated constitutes acceptance of the updated terms.

If you do not agree with any changes to this Privacy Policy, you should stop using the platform and request account closure as described in the Terms and Conditions, which are linked in the footer of this page.

10. Contact and Further Information

If you have questions about this Privacy Policy, or if you wish to exercise any of your rights in relation to your personal data, please contact the g77 support team using the email address listed in the footer of this page. Please include your registered username in all correspondence so that the support team can locate your account efficiently.

This Privacy Policy should be read alongside the g77 Terms and Conditions and the g77 Responsible Gaming policy, both of which are available via the links in the footer of this page. Together, these documents describe the full framework governing a member's relationship with the g77 platform.

G77 is committed to handling member data with care and transparency. If you have a concern about the way your data has been handled that is not resolved through the support process, you may have the right to raise the matter with a relevant data protection authority in your jurisdiction.